DUTIES AND RESPONSIBILITIES: Adheres to the mission of SERCO. Shows interest and concern for all customers, treating them with respect and care. Assists customers in navigating computer-based information sources such as America’s Job Bank, Work in Texas, and My Texas Careers Assists customers with the preparation of resumes and applications. Interviews customers or their…

SUMMARY: Responsible for establishing, managing, and operating Child Care Services for local workforce boards. The CCS Program Supervisor has overall responsibility for all CCS functions, and supervises all CCS Staff directly, and has ultimate responsibility for all staff and their duties. Ensures that policy and procedures stated in the CCS and TRS contract, contract manual, and…

SUMMARY: Works with SERCO customers in the Choices /SNAP E&T programs to provide direction in developing the best and quickest route to self-sufficiency. Conducts intake and case management activities and provides supportive services to customers. Must demonstrate a strong concern for others and high integrity. Requires being sensitive to others’ needs and being understanding, helpful…

DUTIES AND RESPONSIBILITIES: Adheres to the mission of SERCO. Responsible for overseeing the caseload of Child Care Services to customers ensuring positive outcomes Determined eligibility for applicants seeking child care services scholarships Accepts and coordinates referrals for child care from authorized referral sources Determines, verifies, and documents eligibility and…